Shipping Policy

DOMESTIC SHIPPING | AUSTRALIA

We offer convenient shipping options within Australia

Free Standard Shipping: Enjoy free standard shipping on all orders over $100.

Flat-Rate Shipping: For all other orders, we provide flat-rate shipping options

Standard Delivery: $10

Express Delivery: $15

Dispatch and Delivery

 All orders are dispatched promptly within 2-3 working days.
Once your order is shipped, you'll receive an email confirmation that includes tracking details.

Standard Deliveries: Please allow 3-5 business days to receive your order.

Express Deliveries: Expect your order within 1-3 business days.

Delivery Concerns

 If you haven't received your order within 7 business days from the day of dispatch, please contact us at info@massall.com.au. We'll investigate and assist you promptly.

 Address Accuracy

 Please ensure your address details are accurate before confirming your order. Once items are dispatched, we cannot redirect them. If you've entered the wrong address and need to make changes, please contact us as soon as possible. If the order hasn't been packed, we may be able to update it for you.

 INTERNATIONAL SHIPPING

 For all international orders and inquiries, please contact us through our Contact Us page. We're here to assist you with your international shipping needs.